Privacy Policy for Handy Jhony

Last updated: 30 September 2025

Welcome to Handy Jhony (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website https://www.handyjhony.com/ (the “Site”), contact us for services, or otherwise interact with us.

1. Information We Collect

We may collect and process the following categories of personal information:

Contact details: name, email address, phone number, postal address.
Service details: information you provide when requesting a service, booking, or making an enquiry.
Technical data: IP address, browser type, device type, referring site, pages visited, and time spent on the Site.
Communications data: emails, messages, or other communications you send to us.

We do not knowingly collect special category data (such as health, ethnicity, or political opinions) unless explicitly provided with consent.

2. How We Use Your Information

We use your data for the following purposes:

To respond to service requests, enquiries, and messages.
To provide, manage, and deliver handyman services.
To send important updates regarding appointments or changes to services.
To improve the Site and monitor usage.
To comply with legal and regulatory obligations (for example, invoicing and tax).

Legal bases for processing include performance of a contract, compliance with legal obligations, and our legitimate interests (such as improving services). Where consent is required (for example, marketing emails), we will ask for it directly.

3. Cookies and Tracking

Our Site may use cookies and similar technologies to:

Enable functionality (e.g. navigation, forms).
Collect analytics about how the Site is used.
Store visitor preferences.

You can manage cookies through your browser settings. Please note that disabling cookies may limit site functionality.

4. Sharing of Information

We will only share your personal data when necessary:

With trusted third-party service providers (e.g. hosting providers, analytics tools) who process data on our behalf.
To comply with legal obligations or enforce agreements.
In the event of a business transfer, merger, or sale.

We will never sell your personal data to third parties.

5. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorised access, alteration, or loss.

We keep your data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. After that, it will be securely deleted or anonymised.

6. International Transfers

If your data is transferred outside the UK or European Economic Area, we will ensure appropriate safeguards are in place to provide equivalent protection.

7. Your Rights

Under UK and EU data protection law, you have rights including:

Access to your data.
Correction of inaccurate information.
Deletion of data where appropriate.
Restriction or objection to processing.
Data portability.
Withdrawal of consent (where processing is based on consent).
The right to complain to the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact us using the details below. We may require proof of identity before processing your request.

8. Children

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have collected information from a child, contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Handy Jhony
Email: handyjhony@repairman.com

If you are not satisfied with our response, you may contact the UK Information Commissioner’s Office at https://ico.org.uk/concerns.